Privacy Policy

    Last Updated: 9 March 2026

    Welcome to hexcloud.co.uk. We are committed to protecting your personal data and being transparent about how we collect and use it. This policy outlines our practices in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

    1. Important Information and Who We Are

    Hexin Corporation (Company Number: 10790117) is the controller and responsible for your personal data.

    If you have any questions about this privacy policy or our data practices, please contact us at:

    2. The Data We Collect About You

    We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

    • Identity Data: Includes name and company name.
    • Contact Data: Includes email address and any details provided in your message.
    • Technical Data: Includes IP address, browser type and version, time zone setting, operating system and platform, and the source of your web request (e.g., Google).
    • Usage Data: Includes information about how you use our website, pages accessed, and date/time of access.

    3. How We Collect Your Data

    We use different methods to collect data from and about you, including:

    • Direct Interactions: You may give us your Identity and Contact Data by filling in our "Contact Us" form.
    • Automated Technologies: As you interact with our website, our web server automatically collects Technical Data. We also use Google Analytics to collect information about how you navigate our site.

    4. How and Why We Use Your Data

    We will only use your personal data when the law allows us to. Most commonly, we use your data in the following circumstances:

    • To Respond to Inquiries: If you contact us via our form, we use your data to provide the information or services you requested.
    • For Analytics: We use Technical and Usage data to analyze website performance, improve our portfolio presentation, and enhance the user experience.
    • Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

    5. Third-Party Disclosures

    To run our website and respond to you efficiently, we share data with the following service providers:

    • Google Analytics: To help us understand website traffic and source requests.
    • SendGrid: To process and deliver the emails generated by our contact form (ensuring both you and we receive a copy).
    • Web Hosting Provider: Our server logs record standard access data (IP addresses and timestamps) as part of routine security and maintenance.

    6. Data Security

    We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is restricted to those employees and partners who have a business need to know.

    7. Your Legal Rights

    Under UK data protection laws, you have rights including:

    • Access: The right to ask us for copies of your personal information.
    • Rectification: The right to ask us to rectify information you think is inaccurate.
    • Erasure: The right to ask us to erase your personal information in certain circumstances.
    • Object/Restrict: The right to object to or restrict the processing of your data.

    If you wish to exercise any of these rights, please contact us at privacy@hexcloud.co.uk.